The Raintree, St. Mary’s Road
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Breakfast was superb with an incredible variety of products. Staff were super helpful and rooms were bright, clean and spacious.
Allan
ديسمبر ٢٠٢٤
The hotel and our room was modern and clean. The breakfast every morning was wonderful and had a huge variety of options. We also took advantage of a lovely Christmas dinner would have like to have taken advantage of the nice atmosphere of the poolside bar. Staff was very accommodating and helpful. This was the first place we stayed for a three week trip to India and it was a perfect start to ease in to our travels.
Prema
يناير ٢٠٢٥
Beautiful Hotel with all the modern amenities in heart of Chennai. The property is centrally located but off the main road so it offers a bit more privacy. The hotel kindly accommodated our family of 5 adults with two rooms and an extra bed in one of the rooms. There are 3 restaurants and we ate at the buffet on main floor which offered a variety of veg/non veg, Indian and western foods that met the needs of our group. We had the opportunity to enjoy breakfast, lunch and dinner and the food was quite tasty. Above all, the service at the RainTree was top notch. Everyone from restaurant staff, housekeeping to front desk was extremely friendly, personable and efficient. If you are visiting Chennai, I would highly recommend the RainTree Hotel.
David
يناير ٢٠٢٥
Nice hotel with spacious and comfortable rooms. Breakfast was excellent. Staff is very friendly. And yet... You can hear noises from the adjacent rooms, like shower, phone vibration, it is not nice to be awaken out of an alarm clock of your neighbor. Bad smell from the bathroom. I would have given 5 stars if it wasn't a 5-star hotel with such a high price.
Shlomi
ديسمبر ٢٠٢٤
Its a lovely boutique type of hotel , with a very central location. its clean, well maintained and the staff are just wonderful . Extremely helpful and very service oriented . The breakfast spread is lovely , with a good mix of western and south Indian fare. The fresh filter coffee is to die for. We were a bit late leaving the hotel . The reception staff understood this and without our asking for any help, they themselves alerted their staff at the airport to assist us as soon as we got off the taxi and take us through check in as quickly as possible . We really appreciated this extraordinary service ..this is what it means to go the extra mile to help customers.
Ram
ديسمبر ٢٠٢٤
Every member of staff was 5 star and went out of their way to make sure we had a good stay. Just 1 example was Dhanush on Reception - helpful to suggest places to go, how best to get there and remembered the Snickers!! Probably one of the best examples of going above and beyond for customer service. Dinner in Chap Chay was good quality and value for money. Again the Manager there from Odissa was friendly and courteous. Good selection of choices at breakfast. Foot massage was excellent.
Sarah
أكتوبر ٢٠٢٤
The ambience and the interior was amazing and especially the lighting was great.
Shiva
سبتمبر ٢٠٢٤
This is a five-star hotel, but very casual and friendly. Breakfast was superb. Location is very convenient, closed to Anokhi, Amma Naana Supermarket Chennai. Staff were very kind and supportive. Because when my bank canceled the transaction before checked in, due to suspect of unauthorized use, however they said that No worries, you can pay it at the reception. It made relieve me a lot, because it happened also last year in a different country. At that time even I explained my situation and my credit card number is definitely correct, the hotel got mad and they canceled my booking. so that, They are trustworthy and I will definitely stay here next time.
Minmo
سبتمبر ٢٠٢٤
I had an excellent stay at this hotel. The room was perfectly sized for a solo traveler or couple, with a comfortable bed and incredibly soft pillows. Cleanliness was impeccable, both in the room and throughout the property. I'd like to commend the front desk staff, particularly Dushyant, who made my early morning check-out seamless. His thoughtful gesture of offering a bottle of water and a cup of coffee to go was greatly appreciated. Such small acts of kindness truly enhance the guest experience, especially during departure. During check-in, Debalina (I hope I've remembered her name correctly) was equally helpful and welcoming. Both staff members significantly contributed to my positive experience at Raintree. In retrospect, I regret not tipping Dushyant due to my preoccupation with travel plans. However, I want to emphasize how much their attentiveness and professionalism enhanced my stay. The front desk team's dedication to guest satisfaction is truly commendable and a significant asset to the hotel.
Naseem
يوليو ٢٠٢٤
Great staff. This is the second time we are staying at Raintree and it's become our "go to" hotel in Chennai. The included breakfast spread is great - its fresh and tasty with a good spread, but not too much. We stayed in another 5 star hotel in Chennai where there was way too much food and too many varieties - but not great quality, and lower level of Service. I like Raintree because of its quality of food and great customer service. Their chef came out and talked to us once- nice touch. The beds at Raintree are perfect - not too soft, not too firm. There is a small but nice gym. The Asian fusion restaurant at the lower level is also very good - we ate there couple of times and we really liked the food quality and the customer service.
Subramanian
ديسمبر ٢٠٢٣
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